Skip to content

24/7 crew available

Water. Fire. Mold. One call, any hour.

IICRC-certified restoration across the Vancouver and Portland metro areas. Our on-site target is 60 minutes, 24/7 — usually less in Clark County. We stabilize the damage, document it for your insurer, and rebuild what was lost — on a live project page you can share with your family or adjuster. Also remodeling, from the same crew.

See a sample project page

What it looks like to be our customer

On day one, you get a link to your project page.

Every photo we take. Every receipt. Every adjuster note. Every change to the scope. Updated daily until you sign off. Share it with your insurance company, your family, your attorney — whoever needs to see it.

onarestore.com/work/sample
SAMPLE

Project · Water mitigation

NE Hazel Dell — kitchen leak rebuild

Opened September 17 · Day 7 of 14 · Adjuster: Liberty Mutual

3 new updates today
Day 7 of est. 1450% complete · on schedule
✓Mitigation
✓Documentation
Rebuild
Sign-off

Daily updates

Day 1
September 17 · 8:42a
Initial moisture mapping
Identified 6.2 m² of saturated subfloor. Containment set, dehumidifiers placed.
12 photosby Ona tech
Day 3
September 19 · 11:05a
Adjuster walkthrough — approved
Scope agreed: lower cabinets, subfloor, drywall to 18". Insurer photos uploaded.
38 photosby Ona tech + adjuster
Day 5
September 21 · 4:18p
Drying complete
All readings below threshold. Demo scheduled for Day 6.
18 photosby Ona tech
Day 7
Today · 9:14a
Rebuild started
Subfloor and drywall in. Cabinets arriving Day 9. On schedule — kitchen usable again by Day 14.
24 photosby Ona tech

Sample project with illustrative data — no real customer is shown. Real client pages are private, and shared only with the homeowner and their adjuster.

What we do

Three lines of work. One small crew behind all of them.

Restoration

24/7 · Available now

Something happened — water, fire, smoke, storm. We stabilize the damage, document the scope for your insurer, and rebuild what was lost.

When you call

  1. 1.Answered in person — triage on the call.
  2. 2.On-site target: 60 minutes metro-wide, less in Clark Co.
  3. 3.Walk-through, moisture readings, photos.
  4. 4.Documented scope sent to your insurer same day.
  5. 5.Mitigation starts the moment you sign off.

Mold

By appointment

You can see it, smell it, or a test flagged it. We find the moisture driving it, contain the area, and remediate to the IICRC S520 standard — then verify before we close.

How we remediate · per IICRC S520

  1. 1.Inspect and find the moisture source.
  2. 2.Seal containment, set HEPA negative air.
  3. 3.Remove affected materials, treat what stays.
  4. 4.Fix the water source so it doesn't return.
  5. 5.Clearance verification before any rebuild.

Remodeling

Booking · Fall

You've been planning a change — a kitchen, a bath, a layout that finally works. We design the scope with you, set an honest timeline, and build it.

How we build

  1. 1.Design & scope — measured, materials chosen with you.
  2. 2.Fixed-price agreement — line-itemed, no surprises.
  3. 3.Demo & rough-in — framing, plumbing, electrical.
  4. 4.Finishes — cabinetry, tile, counters, paint.
  5. 5.Walkthrough — punch list, reveal, photos on your page.

Restoration in data

The same numbers go to you and to your adjuster.

14% → 7%
Moisture documented daily
121 hours
Equipment runtime logged
142
Timestamped photos
Scope approved
Documentation shared with carrier
Phone answered in person
Day or night. No call centers.
60-minute on-site target
Metro-wide, 24/7 — usually less in Clark County.
Insurance billed direct
You pay your deductible. That's it.
One team — damage to rebuild
No handoffs to subcontractors.

How we charge

No surprise change orders. Ever.

Restoration

Billed directly to your insurer at standard Xactimate rates. You pay your deductible — that's it.

  • No upfront deposit
  • No fees for the documentation work
  • If your claim is denied, we tell you before we start work

Remodel

Fixed price in three phases. You sign each phase separately, so you always know what the next payment covers before you commit.

  1. Design30%

    Scope and materials list signed before any demo.

  2. Build40%

    Rough-in and structural signed before finishes.

  3. Finish30%

    Final punch list signed at walkthrough.

Each signature unlocks the next phase. No work moves forward without your sign-off.

Our work

Built carefully. Documented clearly.

Finish work by our own crews. More added as projects complete.

Project — bath
Kitchen
Waterfall-edge island · apron-front sink · chimney hood
Project — kitchen detail
Primary bath
Freestanding tub · glass shower enclosure · large-format floor tile
Project — material detail
Guest bath
Textured wallcovering · shaker vanity · oval mirror
Recent finished space

Who you're working with

A small operation, on purpose.

Owner-operated. No project managers passing your job between subcontractors. No call centers.

When you call the number on this page, you reach the same person who will walk through your home, write the scope, and stand on the job site every day. Smaller crews mean tighter communication and more consistent work from start to finish.

What happens when you call

  1. 1
    Phone answered in person
    Day or night. Triaged on the call.
  2. 2
    Walk-through scheduled
    24 hours, sooner for emergencies.
  3. 3
    Documented scope sent
    To your insurer or as a fixed quote.
  4. 4
    Work starts agreed date
    Project page goes live the same day.

Project File access is included on every job — restoration or remodel.

Real work

First projects in progress. Photos posted as work completes.

Read the field notes →
Project — interior
Day 7 of 14 · on schedule
In progress
NE Hazel Dell — kitchen leak rebuild
Water mitigation · Day 7 of 14
Project — bath
Scope signed · Starts August 25
Booking
Salmon Creek — bathroom refresh
Remodel · Starts August 25
Available
Open slot
Your project here
Booking restoration + remodel for fall

Talk to us

Tell us what happened.

One call, one form, one number on the other end. We'll tell you the same day whether we can help.

Phone
(360) 553-2138
Answered in person
Response
25 min
Across Clark County
Remodel
Mon–Fri · 8a–5p
Booking · Fall
Mold
By appointment
IICRC S520 · insurance billed
Restoration
24 hours · every day
Insurance billed direct